Greetings all. Hoping someone here might have seen and know how to resolve
this issue. We have several corporate users, mostly Franchise Sales Reps,
using MapPoint '09 to track Franchise locations by Zip Codes, so that they
know what areas are covered and what aren't. When they try to edit the maps,
or sometimes just opening them even, the program is freezing, and then
crashing. Event Viewer shows the following:
Event Type: Error
Event Source: .NET Runtime 2.0 Error Reporting
Event Category: None
Event ID: 1000
Faulting application mappoint.exe, version 18.104.22.1680, stamp 487d24a6,
faulting module mfc80.dll, version 8.0.50727.762, stamp 457133cf, debug? 0,
fault address 0x0005e8b9.
I've tried searching all over for this error, and we've tried the hotfix at
http://support.microsoft.com/kb/961894, but to no avail.
Additionally, we've tested '10 on a virtual PC, and replicated the same
error message. The biggest problem is, the issue isn't easily duplicable,
and appears to be semi-random, so I can't even relate an exact sequence of
steps for replication and troubleshooting.
Needless to say, we're a bit stumped at this time, and I could use some help.
Thanks in advance...